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Email: info@varlascooter.eu

1. Shipping Area

We currently provide shipping to the European Union.

2. Delivery Time

In-stock items typically ship from our warehouse in Germany within 3-5  working days once the order is placed and payment has reflected.

Delivery times and fees will vary depending on where you live.

Once shipped, you will receive a shipping confirmation that includes your tracking number, so you can track your order(s) from time to time.

We are unable to provide additional shipping information or documentation for third party shipping. Any delivery dates provided by Varla are estimates. 

Any changes that the customer makes regarding shipping after the item is shipped, including but not limited to changing the address, putting an order on hold, or updating shipping settings/preferences surrenders the option for replacement items and/or refunds if any issues occur. 

*Due to the impact of the epidemic, the time for the order to be delivered to you will be different from the estimated time by 5-15 days.

3. Change of delivery address

NO FEE for changing the delivery address BEFORE we provide you with the tracking number.

€20 FEE for changing the delivery address is successful if the logistics information shows during transport.

€150 FEE will be charged if the package has already been successfully delivered to the original address.

4. Order Tracking

You can track your order and shipping & handling information on your account if you have registered one on varlascooter.eu. For more shipping information, email info@varlascooter.eu. We will get back to you in 24 hours. 

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